ErgoSuite®
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- Users & Resources What is ErgoSuite Enterprise?
» Gentle Reinforcement
» Micro-break Coaching
» Pre-Injury Messaging
» Postural Assessment
» General Assessments
» Training & Reference
» Unique Proven Engine
» Self-contained
» Intensity-driven
» Central Administration
» Powerful Reporting
» Data-Mining Analysis
» Available 24/7/365
» Secure Access
» Client-Server Model
» Microsoft Best Practices
» 100% Customizable
» Unlimited Expandability
Special Acquisition Discount Programs:
» Government
» Education
» Non-Profits
» Others...
Pennies per day per user. All SmartErgo products are available within a purchase model and alternatively within a usage basis model to fit clients' economic needs. With unheard of ease, you can start setting up your organizational and role-based Ergonomic Key Performance Indicators today.
Time-Proven Enterprise Solutions (32 or 64
bit) for XP, Vista and Win7. ErgoSuite was also designed to be
fully compatible with FDCC as required by our clients with U.S.
Government contracts.
» Decrease Injury Costs
» Optimize Computer Usage
» Manage Computer Utilization
» Reduce Fatigue & Stress
» Increase Productivity
Determine high risk situations
Which employees, locations, departments or other groups are at
greatest risk today?
Which groups are "trending" towards higher risk as defined by
your metrics?
What risk factors lead to discomfort, reduced productivity and
potential injury in your organization?
Measure Compliance
Who's successfully complying with your established safety
guidelines?
Which groups and individual employees require assistance?
Measure your health and safety program's success
What's working well?
Where is improvement needed?
What priority should be placed on different improvement
opportunities?
Home // Service & Support
Customer Service and Support
Technical support is free for 30 days and can be extended with a traditional support and maintenance agreement. SmartErgo offers unlimited support and training programs (end user and administrative) for clients.
Let us know what you think of our products and services. Responses are usually immediate or within a few hours on business days.
Frequently Asked Questions
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Service
The SmartErgo Difference: Experience, References, Success!
Have you ever purchased a product and then, when you have a question or need, you cannot seem to find the company anymore? At SmartErgo, we're dedicated to the exact opposite client experience. We know that clients and their needs are the reason we're in business. We invest the time needed to get to know you and understand your needs.
From extensively working with clients over the past decade, we have solid references available for organizations serious about enterprising an ergonomic solution in their organization. A number of our clients have won awards in recognition of their achievements utilizing our ergonomic solution tools (see Client Awards). In fact, a number of our champions within our client organizations have received promotions and fondly refer to us as Promotions-R-Us, Inc. with their peers.
In addition, our clients have bestowed a variety of awards on SmartErgo employees for excellence in service, for how we run our business and how we work with them as partners in general.
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Award to SmartErgo employees from one of our Fortune 100 clients for:
"Small Business of the Year" * 10+ year client, more than 100,000 active users. |
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Another award to SmartErgo employees from one of our Fortune 100
clients for
"Outstanding Vendor Support" * 10+ year client, more than 125,000 active users. |
Implementation
It's quite easy.
Over the past 15+ years, we have developed a wealth of experience with clients and we're dedicated to helping you through each of the seven
simple steps involved in "Enterprising a Computer Ergonomic Management Software Solution":
Define which
ErgoSuite tools should be available for employees.
Plan automatic
deployment of the tools for installation.
Plan automated
ongoing maintenance of employee information
Apprise supervisors
of the coming solution.
Email employees
about the solution, encouraging them to explore
and use the tools.
Provide ErgoSuite
Enterprise to employees
Manage the system,
which runs on its own, where you can track KPIs,
utilization,
respond to employee discomfort notifications and requests
for professional
assistance.
We have the resources, along with your partnership, to accomplish these steps in as little as a week, or on whatever timeline works best for your schedule, plan and organization.